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FAQ
How many days you need to install the equipment?
Normally 3-7 working days, depends on equipment type and site condition.
How many staff abroad you sent to install the equipment?
We usually send 1-2 professional engineers for installation and commissioning.
You have sales target finished amount requirement to the distributor?
We have flexible sales policy for distributors, details can be negotiated.
Can I transfer the money to you then you pay to other supplier?
Sorry, we can’t accept payment transfer for other suppliers.
Can I delivery the goods from other supplier to your factory? Then load together?
Yes, we can accept your cargo and load together with our products.
When will you leave your factory and to have your spring festival holidays?
We will inform you holiday schedule 15 days in advance.
Can the equipment be installed under hot weather?
Yes, our equipment can be installed in hot weather.
Can Your products be installed under the cold weather?
Yes, it can be installed in cold weather with proper measures.
Do You have office in shanghai or guangzhou that i can visit?
We don’t have office there, welcome to visit our factory.
Can you send your staff to install the equipment for us?
Yes, we can send engineers to install and train your team.
Can I only buy some spare parts from you?
Yes, we supply spare parts separately.
Will you attend the fair to show your products?
Yes, we attend major industry fairs every year.
Can you send your equipment to my warehouse in guangzhou?
Yes, we can deliver to your designated warehouse in Guangzhou.
How long it takes you to provide the designing options for us?
We can provide design plan within 3 working days.
What is your products standardization?
Our equipment comply with international safety standards.
What kinds of semi-trailers do you supply?
We supply flatbed, container, lowbed, tanker, dump, sidewall, van semi-trailers.
What’s your standard size of semi-trailer?
Standard size: 12.5m L × 2.5m W × 1.55m H, can be customized.
What’s the loading capacity of your semi-trailer?
Our semi-trailer loading capacity is from 30t to 80t, customized available.
What brand of axle do you use?
We use famous brand axles like BPW, FUWA, Yonglitai.
What’s the chassis material?
The main beam is high-strength Q355 / 16Mn steel, strong and durable.
Do you accept customization?
Yes, size, color, logo, structure can all be customized.
What about the warranty period?
We offer 12-24 months warranty for main structure.
Do you provide spare parts?
Yes, we supply axles, suspensions, legs, tires, lights etc.
What’s your lead time for production?
Normally 15-25 working days after deposit received.
What’s your payment term?
T/T: 30% deposit, 70% balance before shipment.
Can you ship to our port?
Yes, we can ship to any main port in the world.
What certificates do you have?
We have ISO, CCC, BV, SGS, DOT, ADR etc.
What kind of suspension do you use?
Mechanical suspension, air suspension, bogie suspension optional.
What about the landing gear?
Standard 28 tons landing gear, manual or electric optional.
Do you have ABS/EBS system?
Yes, ABS is standard, EBS can be optional.
What brand of tires do you equip?
Triangle, Linglong, Double Coin, Michelin optional.
Can you paint according to our color?
Yes, we can do any color as per your RAL/Pantone code.
What’s the tare weight?
Standard 3-axle trailer: about 6.0-6.8 tons.
Can you make extendable / lowbed / hydraulic trailer?
Yes, we produce extendable, lowbed, modular, hydraulic trailers.
What’s the kingpin size of semi-trailer?
Standard 2’’ or 3.5’’ kingpin, meet international standard.
What about the steel plate thickness?
Main beam: 8mm/10mm/12mm optional, high strength wear-resistant.
Do you supply brake system?
Yes, dual-line air brake system, safe and stable.
Can you add tool box / spare tire carrier?
Yes, tool box, spare tire carrier, fuel tank can be added.
What’s the minimum order quantity?
MOQ is 1 unit, sample order is acceptable.
Can you design drawing for us before production?
Yes, we provide official drawing for confirmation before production.
How about the package of semi-trailer?
Nude packing, wax spraying, fixed by steel frame for shipment.
Can you change the axle quantity?
Yes, 2axles, 3axles, 4axles available as your request.
What’s the application scene?
Suitable for logistics, construction, port, warehouse transportation.
Do you have after-sales service abroad?
We have global after-sales support and online guidance.
Can you make refrigerated van semi-trailer?
Yes, refrigerated, insulated, freezer van trailer available.
What about the lights?
LED lights, waterproof, shockproof, long service life.
Can you add side guard / rear bumper?
Yes, side guard and rear bumper meet export standard.
How about the painting process?
Sandblasting + primer + top coating, anti-corrosion and durable.
Can you supply with tractor truck together?
Yes, we can supply semi-trailer with tractor truck package.
Do you test before shipment?
Yes, full inspection and loading test before shipment.
